We, at Gnan Marg (“Gnan Marg”/“we”/“us”) respect the privacy of every person and company and we place great importance towards the protection of your data which is collected by us. We want you to feel secure while we have your data with us.

We secure your data with sound technical mechanisms, proper data management policies and applicable laws. We ensure, as far as practicable, that the data is not subject to unauthorised access and unlawful disclosures.

You consent and agree to our terms and conditions described herein by using this site.

This privacy policy is adopted by Gnan Marg globally.

This policy will enable you to understand

1. 1. What type of data do we collect?
2. 2. For what purpose do we collect/process data?
3. 3. How does secure your data?
4. 4. Where can your data be processed?
5. 5. Will your data be disclosed/shared with any third parties?
6. 6. How long will we preserve your data?
7. 7. What rights do you have with regard to data processing?
8. 8. How can you deal with any issues?
9. 9. How are disputes resolved?
10. 10. What kind of internet privacy do we provide?
11. 11. How can this policy be changed?
12. 12. How to contact us.
13. 13. When was this policy last updated?

1. What type of data we collect?

The categories of your personal data that Gnan Marg processes for the purposes of operating its business are outlined below:

a). Personal data collected directly from you

Gnan Marg generally collects personal data directly from you (electronically, in writing) by way of, among other things, website forms and messages addressed to us. You may also occasionally provide new, or updated or corrected personal data to Gnan Marg from time to time. Personal data we process will include the following:

1. i. Personal details, such as name, contact details including address, mobile/telephone number, company/employer, e-mail address;
2. ii. Other customer details, such as username, password, fax number, job title/function, contact person, account number;
3. iii. Other supplier or partner details, such as invoice data, including invoice mailing address, contact name, bank account details, description of work or scope of services and associated information made available for the payment of invoices;
4. iv. Customer preferences, such as process preferences or interest, purchase history, distribution channel used, financial information;
5. v. Your responses, which may contain personal data;
6. vi. Transaction data, such as when you provide survey responses and
7. vii. Customer service or other claims.

b) Personal data automatically collected from your device

Gnan Marg collects certain personal data directly from your device, when you visit our website:

1. i. Device and browser information: We may collect information about your computer and/or device, including device type, IP addresses, Internet Service Provider, device identifier, and operating system.
2. ii. Location data: If you have enabled access to your location on your mobile device, we may collect location information, including precise and imprecise location derived from your IP address.
3. iii. Information and statistics on site usage: We use cookies to collect information about your use of our website, including content viewed or downloaded, time spent on pages, links clicked, features used, and dates and times of interactions.
   For further details concerning the above, including how to disable these technologies, please see our cookie policy.

c) Personal data Gnan Marg collects from third parties

1. i. Gnan Marg collects certain personal data directly from third parties who provide services to Gnan Marg or carry them out on our behalf, such as payment services providers or website management providers.
2. ii. In certain cases, Gnan Marg receives personal data from third parties who provide services to Gnan Marg for the purposes described below. Such parties include social networks that you use to connect with us, such as LinkedIn. We may also receive data from third party service providers such as recruiters who may send us candidates’ profiles and data, or providers who perform personality tests on candidates.

Providing your personal data is voluntary and while there is no obligation for you to do so, we will be required under law to request certain types of data. If you are not able to provide certain data, then you may not be able to use some systems which require such data. You will remain solely responsible for the content of any submissions made to this site by way of comments/suggestions or otherwise and such submissions will become the exclusive property of Gnan Marg.

In the event you are giving us data of any other person/s as reference, then it is your responsibility to make that person aware of the provision of their information to Gnan Marg.

2. For what purpose do we collect/process data?

a) Gnan Marg processes your personal data, in accordance with applicable law, for the following purposes:

1. i. performing our contract with you, for instance by providing our services to you;
2. ii. enabling our distributors, suppliers and service providers to perform certain functions on our behalf, including payment processing, logistical or other functions, as may be necessary to fulfil your orders;
3. iii. sending you a newsletter or marketing communications, to inform you of our products and services, which we consider may be of interest to you;
4. iv. responding to your questions and communications with you, for example if you have left your contact details on our website, so that we can contact you;
5. v. ensuring the security of our website, systems and networks, including by preventing or detecting fraud or abuses, which includes the protection of intellectual property, trade or business secrets;
6. vi. improving our services, for example, by reviewing visits to our website and monitoring the demand for specific services;
7. vii. carrying out other business operations, including invoicing, accounting, business networking, auditing transactions; and
8. viii. complying with applicable laws, for example, in response to a request from a court or regulatory authority, where such request is made in accordance with the law.

b) The basis for processing your personal data for the purposes described above will include:

1. i. to perform a contract that we have in place with you or the company you represent;
2. ii. to protect and promote Gnan Marg ’s legitimate business interests, as outlined above;
3. iii. because you provided us with your consent;
4. iv. for the establishment, exercise or defence of a legal claim; or

c) In the event that we use your personal data for other purposes, not specified for the purposes above, we will, to the extent required by law, request your consent, inform you about its use, and, if required, of our basis for doing so, at the time we collect the personal data from you.

d) Means of collection

1. i. Gnan Marg will collect personal information only by lawful and fair means.
2. ii. Gnan Marg will collect personal information about an individual only from the individual unless:
3. 1. A. the individual consents to the collection of the information from someone other than the individual; or
   2. B. Gnan Marg is required by or under a law, or court/tribunal order, to collect the information from someone other than the individual; or
   3. C. it is unreasonable or impractical to do so.
   4. e) Dealing with unsolicited personal information

If Gnan Marg receives personal information and it determines in accordance with applicable laws, that the information was not solicited correctly, it will destroy the information or ensure that the information is de-identified, if reasonable to do so.

3. How does secure your data?

a) Gnan Marg aims to provide strong security mechanisms to protect your personal data. We have implemented various security measures that protect your data from loss, misuse, unauthorised access/alteration and unlawful disclosure.

b) We regularly conduct internal audits on our data protection systems and also conduct external audits through audit agencies.

c) Gnan Marg engages a technical team or associates with proven partners to maintain the security of data, and we regularly update our security systems.

d) We also review our privacy policy regularly, and maintain various procedures and internal policies to ensure our employees secure your data.

e) Gnan Marg will take reasonable steps (if any) to ensure that personal information it collects is accurate, up to date and complete. It will also ensure that the data used or disclosed for the purposes it was collected for, is accurate, up to date, complete and relevant.

4. Where can your data be processed?

Gnan Marg is a company with operations now in India and plans to spread the operations across the globe. Processing of data is always done in a systematic manner.

a) Data processing may happens in the respective country itself or but some circumstances or legal provisions require transfer of your personal data to a third party in countries outside the country in which it was originally collected for further processing.

b) In particular, only when required, your personal data may be transferred throughout the Gnan Marg group of companies that may be established in future at various locations in abroad. You can find locations of all of our global affiliates here.

c) In circumstances where your personal data is transferred to our outsourced service providers located abroad, we will, where required by applicable law, ensure that your privacy rights are adequately protected by appropriate technical, organization, contractual or other lawful means. In particular, we take measures to help protect your personal data when it is transferred to third countries.

5. Will your data be disclosed/shared with any third parties?

Except as stated above, we do not encourage any data being shared with any of the third parties, unless you have given permission for such third parties to process your data and you have permitted us to disclose it to them. In certain circumstances, we may wish to disclose or may be compelled to disclose your personal data to third parties for the purposes described in this Privacy Policy. Such disclosure will only take place in accordance with the relevant applicable laws and for the purposes listed above. These scenarios may include disclosures:

1. a) to our affiliates or associated offices (for more information about Gnan Marg ’s affiliates and , please contact us at the address provided in Section 13 below);
2. b) to our outsourced service providers or suppliers to facilitate the provision of our goods or services, such as hosting service providers, IT system administrators and support services, online payment services and customer services providers;
3. c) to third party service providers and consultants, in particular providers of IT and server security services, in order to protect the security or integrity of our business, including our databases and systems and for business continuity reasons;
4. d) to another legal entity, on a temporary or permanent basis, for the purposes of a joint venture, collaboration, financing, sale, merger, reorganisation, change of legal form, dissolution or similar event. In the case of a merger or sale, your personal data will be permanently transferred to a successor company;
5. e) to public authorities where we are required by law to do so and to defend or enforce our rights, protect our property, assets or safety of others.
6. f) Some links in our website will take you to Gnan Marg social media pages located on social media sites such as LinkedIn. Our pages on social media sites are governed by the privacy policy of the companies operating such sites.

6. How long will we preserve your data?

We will preserve your data for as long as necessary. We have management procedures in place for the maintenance of data, and after a reasonable period of time the data will be deleted.

1. a) We will delete your data once the business relationship has ended; and
2. b) We will retain the data if required to do so in accordance with our contractual or legal obligations.

7. What rights do you have with regard to data processing?

1. a) The right to access personal information: you can access your personal information and understand the reason for processing data, as well as the recipient who will be getting this information. You can also request basic information about the recipient from support@gnanmarg.com.
2. b) The right to data accuracy: you can review whether your data is updated, and if it is not, you can request that we update it.
3. c) The right to rectification: you can verify the correctness of the information and in the event of an error, you can report it to us and get it corrected.
4. d) The right to object to processing of personal data: You can request that Gnan Marg and its associates will not process any of your personal information
5. e) The right to request erasure of personal data: You can request for the erasure of personal data that is no longer necessary to achieve any objectives.
6. f) The right to withdraw consent: You can withdraw any consent you had earlier given.
7. g) The right to data portability: You can receive a copy of your data in a structured and machine readable format, or request for the transfer of your data to another data controller.
8. h) The right to restriction of data processing: You can request that Gnan Marg and its associates process data under limited circumstances with your consent.
9. i) Non Discrimination: We will not discriminate against you for exercising your rights under law or this Privacy Policy. We may however review our services and charges and modify the same if the difference is reasonably related to the value of your information.

8. How can you deal with any issues?

In the event you have any issues, we encourage you to approach us so that we can solve the issue, or you can file a complaint with us at support@gnanmarg.com

9. How are disputes resolved?

Gnan Marg will make reasonable efforts to investigate and resolve the complaints and disputes regarding the use and disclosure of Personal data in accordance with this Privacy Policy.

If there are any unresolved disputes/concerns that have not been addressed satisfactorily, Gnan Marg agrees to participate in the dispute resolution procedures at the relevant jurisdiction where GnanMarg has its registered office. We will also cooperate and comply with the appropriate authorities of the relevant territory to resolve disputes or Binding arbitration may be invoked when other dispute resolution procedures have been exhausted.

10. What kind of internet privacy do we provide?

Gnan Marg operates its websites to provide information concerning its products and services to the general public. Gnan Marg understands the importance of protecting the privacy of personal data collected through its websites. There is no legal requirement for the visitors to provide any data on our website. However, our website may not work without routing the required information essential for its working. Gnan Marg collects personal data of visitors who voluntarily provide them by submitting online queries, feedback, requesting product/service information, or seeking job opportunities. The collected personal data is limited to the user’s name, contact details, including address, mobile/telephone number, company/employer, e-mail address, and is used by Gnan Marg only for providing best possible solution to users’ concerns. Gnan Marg may also collect data concerning website users by using "cookies" in order to render better customer service. (See our Cookie policy)

11. Security Precautions

We maintain reasonable physical, electronic and procedural safeguards to protect your information. Whenever you access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to our security guidelines to protect it against unauthorized access. However, by using the Platform, the users accept the inherent security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the Platform. Users are responsible for ensuring the protection of login and password records for their account.

12. How to contact us.

If you have any questions, comments, or requests regarding this Privacy Policy, please direct your request to: support@gnanmarg.com

In accordance with applicable laws, individuals will have the option of not identifying themselves, or using a pseudonym where possible when interacting with Gnan Marg in relation to a particular privacy related matter. If required and in most cases, your true name may be required in order for Gnan Marg to fairly and efficiently handle your inquiry, request, complaint or application, or to act on your request.

13. When was this policy last updated?

This privacy policy is current at [24th July 2021]. We may change this Privacy Policy from time to time, by placing a notice on our Platform [www.gnanmarg.com].